Shipping
Policy
AT FLEXION, WE ENGINEER LOGISTICS WITH THE SAME PRECISION AS OUR GEAR. EXPECT SPEED, SAFETY, AND TOTAL TRANSPARENCY FROM WAREHOUSE TO WARDROBE.
Processing Time
- Orders processed within 24-48 hours (business days).
- Immediate confirmation email upon processing.
- Verification may extend timelines during peak seasons.
Rates & Timelines
Standard Shipping
4-6 Business Days • Free > ₹500
Express Shipping
2-3 Business Days • ₹99 Flat Rate
Same-Day Delivery
Select Cities Only • Order before 12 PM • ₹149
Destinations
We currently ship exclusively across India. Deliveries to remote or restricted areas may require an additional 2-3 business days. International shipping capabilities are currently in development.
Tracking & Visibility
Real-time updates at every checkpoint. Once dispatched, you receive a unique tracking ID via Email and SMS.
Resolution Protocol
- DamagesReport within 48 hours of delivery with photo evidence.
- Lost PkgInvestigation & resolution within 7-10 business days.
- Wrong AddrReport within 24 hours of shipping notification.
Exceptions
Note: Severe weather conditions, natural disasters, or local government restrictions may impact delivery windows. Flexion is not liable for delays caused by external logistics partners, though we will assist in resolution.
Need Assistance?
Our logistics team is on standby.